Privacy notice

Your data. Your control.

This notice explains how Hoogly collects, uses, shares, protects, retains, and deletes personal data when you visit our site, contact us, create an account, or use Hoogly for cloud security and compliance workflows.

Overview

Hoogly provides cloud security audits, monitoring, reporting, remediation guidance, and related support. We collect only the information needed to provide those services, respond to requests, keep the platform secure, and meet legal or operational obligations.

For users in India, this notice is intended to support the notice, consent, withdrawal, correction, deletion, and grievance-handling expectations under the Digital Personal Data Protection Act, 2023.

Data we collect

  • Contact details such as name, work email, phone number, company, and messages you send us.
  • Account details such as login email, authentication events, subscription or entitlement state, and support history.
  • cloud connection metadata such as account IDs, role ARNs, regions, scan status, and configuration choices.
  • Security evidence, findings, reports, and cloud resource metadata generated from scans or monitoring.
  • Usage, security, diagnostic, and rate-limit logs needed to operate and protect the service.
  • Cookie and browser preference choices, including analytics and marketing consent choices when enabled.

How we use data

Respond to requests Contact details and messages are used to answer enquiries, demos, support requests, and grievances.
Provide Hoogly Account, cloud, scan, monitoring, and report data are used to run workflows you request.
Protect the service Security and diagnostic logs help detect abuse, prevent unauthorized access, and investigate incidents.
Improve responsibly Analytics are used only when enabled and are kept separate from required service operation.

Cookies

Hoogly uses essential browser storage for preferences, sessions, security, and basic service operation. Optional analytics or marketing cookies are disabled unless you allow them through the privacy choices panel.

You can change optional cookie choices at any time from the privacy choices button on this page or in the site footer.

Sharing

We do not sell personal data. We share data only with service providers, infrastructure providers, email or scheduling providers, payment or billing providers where applicable, professional advisers, authorities when legally required, or your organization when Hoogly is used under a workspace or business account.

Vendors are expected to use data only for the services they provide to Hoogly and to apply appropriate confidentiality and security controls.

Security

Hoogly uses technical and organizational safeguards such as access controls, authentication controls, logging, read-only cloud access patterns, encryption where supported, operational monitoring, and least-privilege handling of production data.

No system is risk-free. If we identify a personal data breach that requires notification, we will assess it and notify affected users, customers, or authorities as required by applicable law.

Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including service delivery, support, security, auditability, legal obligations, and dispute handling. When data is no longer needed, it is deleted, anonymized, or separated from active systems where practical.

Contact and demo records are reviewed for deletion when they are no longer needed for follow-up. Security logs and audit records may be kept longer when needed to protect users or prove service integrity.

Your rights

Depending on where you live, you may have rights to access, correct, update, erase, withdraw consent, or raise a grievance about your personal data. Send requests to sales@hoogly.cloud .

Please include enough information for us to verify and process your request. If you use Hoogly through an organization, we may need to coordinate with that workspace owner before acting on service data controlled by them.

Updates

We may update this notice as the product, laws, or operational practices change. Material changes will be reflected by a new policy version and updated date on this page.